|
Below is an overview of the services and solutions
Spyder Computers provides. At Spyder Computers, we have
been serving Mid-Sussex since 2002 and aim to provide
the same convenient, quality service that has made us a
leader in the IT industry.
We operate on a no-fix no-fee basis
and will provide a free no obligation quote before any
work is carried out.
No job is too small or question too
daft!
If at anytime, while you are
browsing through our services section, you have a
question related to any of our services don't hesitate
to call us on 0845 116 15220845
116 1522 or send us an e-mail at
help@spydercomputers.co.uk.
Service
Summary
- On Site Service
- Remote Assistance
- Off Site Service
- Training
- Upgrades
- Broadband setup
- Wireless Networking
- Repairs
- Troubleshooting
- Virus Removal
- Regular Maintenance and Tune Up
- Data Recovery (lost photos etc)
On site service
We can visit you
at your business or home to diagnose problems with your
desktop computer or laptop. Most software issues can
then be repaired there and then on site. Typical tasks could include setting up new email addresses,
installing a new broadband connection, setting up
wireless networking, installing a new printer (and
sharing it with other computers on your network) as well
as troubleshooting slow and
unstable computers.
We do hardware repairs and upgrades. We can replace
faulty hard drives, motherboards, networking components,
CD/DVD drives etc. We can move your data to a new larger
drive.
We can give advice on using your computer, help install
new software
or hardware like printers, scanners.
We can do an MOT style check of your computer and
network to make it is running well and is secure.
Remote
Assistance
Most problems are software related
and can be fixed or diagnosed remotely. Usually a quick
call to us and we can connect to your computer to help
you through a problem.
-
If you
want to set up a session. Just click
download
Teamviewer
and follow the instructions.
-
Once Teamviewer is installed
and running you see a session ID and password. Then
Contact Us to set up an
appointment time.
(currently evenings and weekends are best)
-
Minimum Charge
£20 for up to 20 mins . Support will be available
once confirmation of payment is received.
Off-site Service
Occasionally it is more
cost-effective for us to collect your computer and
repair or upgrade it off-site. We will then return it
and demonstrate it at a time suitable for you.
Data recovery is best done this way due to the length of
time it can take. If we can do this locally the cost is
very competitive.
If we
need to send your drive away due to mechanical problems
you can get a quote by clicking on the link below.
Estimates for costs are always given
before work is carried out.
Training
We can provide education and training
on most office applications such as Word and Excel. We
can also just guide you to use your PC to store photos,
music and edit video for example. If you just need help
in using your investment give us a call.
|
